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FAQ

IS IT SAFE TO RECEIVE A PACKAGE FROM ANY AREA WHERE COVID-19 HAS BEEN REPORTED?

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. 

Please visit this link from the World Health Organization for more details: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

DOES UVacuum KILL COVID-19?

Germicidal UV light products tout pathogen kill rates higher than a 99.9% rate. Because of their effectiveness, they're incredibly useful right now for hospitals, medical labs, senior care centers, fire and police stations, and airports, but can also be used in schools, government buildings, office buildings, and hotels.

WHAT IS UVacuum™️? 

UVacuum™️ UV Anti-Dust Mites Cleaner is the most effective vacuum cleaner that efficiently eradicates 99.9% of bacteria and viruses, thanks to its advanced patented UV light technology & nano-tech HEPA filter.

UVacuum™️ is designed to be extremely portable and user-friendly. It works wonderfully to keep dust mites, bed bugs and other bacteria away from your mattresses, pillows, clothes, sofas, curtains, carpets or anywhere dust mites and bugs could exist.

UVacuum™️ unique combination of features are 3X more effective than a regular vacuum.

WHAT ARE DUST MITES?

These are microscopic organisms that survive of dead cells from humans as well as pets. Whereas they do not carry diseases, they can cause serious allergic reactions and asthma. These tiny bugs can be found anywhere in the house, but they have a high affinity for warm, humid areas such as bedding, upholstery, and carpets.

HOW TO REDUCE EXPOSURE TO DUST MITES?

It is quite difficult to eliminate 100 percent of dust mites. However, you can keep them at a very low number by doing the below:

  • Wash your bedding regularly (at least once a week).
  • Dust your home on a regular basis.
  • Use a HEPA vacuum cleaner on your carpets and hard floors.
  • Use other appliances to reduce the number of dust mites. These include air purifiers, dehumidifiers, and steamers.

SHOULD I WORRY ABOUT THEM?

If you want to live in a clean sanitized environment, you may want to consider the following facts:

  • 100% of your beds are shared with dust mites; 1500,000 dust mites exit in your mattress;
  • 97% grown-ups would have dust mites illness;
  • 60% of allergens are caused by dust mites;
  • Numerous children got allergy rhinitis related to mites;
  • Breathing allergy is also caused by dust mites;
  • Besides, they can cause itching, and possibly asthma.

HOW UV VACUUM TECHNOLOGY WORKS?

As the name suggests, UV vacuums produce beams of UV light. This light is so strong that it kills dust mites and other disease-causing organisms. The UV light also alters the DNA of dust mite eggs. This considerably reduces the rate at which the eggs hatch. This leads to a significant reduction in the dust mites’ population growth.

WHY CHOOSE UVacuum™️ TECHNOLOGY?

Researchers found that Mites’ legs have hook shaped toes and furs, which are apt to attach themselves to the fiber structure of mattresses. Commonly seen mite removers fail to totally remove mites because of low frequency and narrow range using vibrating technology.

UVacuum™️ roller brush will make a difference by giving the mattress deep beating 6000 times per minute, with its anti-allergic materials and highly efficient motor built in. It features 50% improvement compared with similar mite removers, in killing mites, with the help of 350W high-powered motor for strong absorption and the brush head with wider diameter.

HOW OFTEN DO I NEED TO CHANGE THE FILTERS?

In a residential setting, the HEPA filter may last two or three years before it needs to be changed.

In a commercial setting and used on a daily basis, it should be checked every six months. If heavily soiled it should be replaced; otherwise, it should be changed once per year.

WHERE CAN I BUY UVacuum™️?

UVacuum™️ is exclusively sold online directly on our website. 

DOES IT WORK IN U.S./CA ?

Yes. However, since it runs on 220V, you will need to use it with a voltage converter.

WHAT IS YOUR RETURN POLICY?

We offer a hassle-free 30-day exchange or money back guarantee for any wear and tear made by you and/or if you're not a 100% satisfied with the performance of our product. 

WHAT IS YOUR WARRANTY POLICY?

We offer a 1-Year Warranty for any technical issues that may occur while using the product within its first year of use. Simply provide us with your receipt, photos/videos and a brief explanation explaining the issue and we'll take care of the rest.

Please note that the warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

DO I PAY FOR SHIPPING?

Never! We will cover all shipping fees on your behalf as we're fully committed to offer free worldwide shipping to all our customers no matter where they are located.

HOW CAN I CONTACT YOU?

If you have any questions about any of our products or services, please do not hesitate to reach out to our friendly customer service team at info@uvacuum.co.